4shared - ITIL by rasly

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10:46

1 - Introduction to ITIL.wmv

10:46

wmv

4,934 KB

rasly_80 in ITIL

4,934 KB

7 years ago

rasly_80

27:15

2 - IT Infrastructure Library.wmv

27:15

wmv

13,175 KB

rasly_80 in ITIL

13,175 KB

7 years ago

rasly_80

31:49

3 - IT Service Management Concepts.wmv

31:49

wmv

12,755 KB

rasly_80 in ITIL

12,755 KB

7 years ago

rasly_80

26:58

4 - Service Desk Support.wmv

26:58

wmv

10,470 KB

rasly_80 in ITIL

10,470 KB

7 years ago

rasly_80

31:27

5 - Incident Management.wmv

31:27

wmv

12,207 KB

rasly_80 in ITIL

12,207 KB

7 years ago

rasly_80

27:16

6 - Problem Management.wmv

27:16

wmv

10,974 KB

rasly_80 in ITIL

10,974 KB

7 years ago

rasly_80

34:11

7 - Change Management.wmv

34:11

wmv

13,384 KB

rasly_80 in ITIL

13,384 KB

7 years ago

rasly_80

30:37

8 - Release Management.wmv

30:37

wmv

12,740 KB

rasly_80 in ITIL

12,740 KB

7 years ago

rasly_80

32:38

9 - Configuration Management.wmv

32:38

wmv

14,610 KB

rasly_80 in ITIL

14,610 KB

7 years ago

rasly_80

24:24

10 - SLA Management.wmv

24:24

wmv

9,572 KB

rasly_80 in ITIL

9,572 KB

7 years ago

rasly_80

35:47

11 - IT Services Financial Management.wmv

35:47

wmv

13,274 KB

rasly_80 in ITIL

13,274 KB

7 years ago

rasly_80

24:37

12 - Capacity Management.wmv

24:37

wmv

8,645 KB

rasly_80 in ITIL

8,645 KB

7 years ago

rasly_80

36:33

13 - Availability Management.wmv

36:33

wmv

18,949 KB

rasly_80 in ITIL

18,949 KB

7 years ago

rasly_80

34:00

14 - IT Service Continuity Management.wmv

34:00

wmv

16,243 KB

rasly_80 in ITIL

16,243 KB

7 years ago

rasly_80

25:30

15 - IT Security Management.wmv

25:30

wmv

9,083 KB

rasly_80 in ITIL

9,083 KB

7 years ago

rasly_80

00:00

ITIL_V3_Study_Guide.pdf

00:00

pdf

1,665 KB

rasly_80 in ITIL

1,665 KB

7 years ago

rasly_80