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Managing Customer Expectations for Frontline Employees

82,618 KB • 9 ملفات

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9 Next steps Managing Customer Expectations for Frontline Empl.mp4

9 Next steps Managing Customer Expectations for Frontline Empl.mp4

8 Adjust unreasonable expectations Managing Customer Expectati.mp4

8 Adjust unreasonable expectations Managing Customer Expectati.mp4

7 Understand why customers don't read Managing Customer Expect.mp4

7 Understand why customers don't read Managing Customer Expect.mp4

6 Educate customers on what to expect Managing Customer Expect.mp4

6 Educate customers on what to expect Managing Customer Expect.mp4

5 Use clear language to avoid surprises Managing Customer Expe.mp4

5 Use clear language to avoid surprises Managing Customer Expe.mp4

4 Find places where you can manage expectations Managing Custo.mp4

4 Find places where you can manage expectations Managing Custo.mp4

3 Understand the impact of unpleasant surprises Managing Custo.mp4

3 Understand the impact of unpleasant surprises Managing Custo.mp4

2 What you should know before watching this course Managing Cu.mp4

2 What you should know before watching this course Managing Cu.mp4

1 Welcome Managing Customer Expectations for Frontline Employe.mp4

1 Welcome Managing Customer Expectations for Frontline Employe.mp4

الاطلاع على9 video ملف على المجلد الخاص بي Managing Customer Expectations for Frontline Employees على 4shared

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