4shared - Knoba by azeem.patel

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Building a Service Desk.pdf

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pdf

763 KB

azeem.patel in Knoba

763 KB

15 years ago

azeem.patel

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CMPP ITIL conference 11-17 -2006.pdf

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pdf

369 KB

azeem.patel in Knoba

369 KB

15 years ago

azeem.patel

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Configuration and Change Management.pdf

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pdf

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azeem.patel in Knoba

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15 years ago

azeem.patel

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handout.pdf

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pdf

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azeem.patel in Knoba

109 KB

15 years ago

azeem.patel

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ISM-ITIL from Service Desk Perspective with Notes 5-07.pdf

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pdf

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azeem.patel in Knoba

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15 years ago

azeem.patel

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ISM-Service Level Agreements 6-07.pdf

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pdf

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azeem.patel in Knoba

669 KB

15 years ago

azeem.patel

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IT Metrics presentation by Barry Axelrod.pdf

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pdf

538 KB

azeem.patel in Knoba

538 KB

15 years ago

azeem.patel

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ITIL and Metrics presentation by Gartner.pdf

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pdf

1,102 KB

azeem.patel in Knoba

1,102 KB

15 years ago

azeem.patel

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ITIL Glossary of Terms01.doc

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doc

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azeem.patel in Knoba

40 KB

15 years ago

azeem.patel

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Problem Management.pdf

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pdf

196 KB

azeem.patel in Knoba

196 KB

15 years ago

azeem.patel

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Service and Incident Management.pdf

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pdf

52 KB

azeem.patel in Knoba

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15 years ago

azeem.patel

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SLM - Beyond SLAs.pdf

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pdf

467 KB

azeem.patel in Knoba

467 KB

15 years ago

azeem.patel

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The Top 10 Strategic Benefits of ITIL.doc

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doc

464 KB

azeem.patel in Knoba

464 KB

15 years ago

azeem.patel